Cancellation Policy

 

We understand that life happens and sometimes last minute cancellations or no shows occur. Because these sessions and classes are customized to meet your individual needs, last minute cancellations or no-shows result in time and effort lost by your instructor. However, if you contact us 24 hours before a missed Private or Duo Pilates Session, we will work with you to reschedule. All Mat and Circuit class dates and times are reserved at time of purchase. Your classroom space is reserved for you and cannot be sold to anyone else. For this reason, we cannot guarantee a make-up session. If there does happen to be space in a like class within the same week, you may be offered that space. Please plan class reservations wisely.

Please note that we strive to be as accommodating as we can but the fantastic benefits of Pilates are best gained when you follow a consistent schedule. It helps you as much, as it helps us, to stay committed to your Pilates schedule.